Terms of Use — Skip Your Broker Inc.

1. General Provisions and Applicability

These Terms of Use (“Terms”) govern your access to and use of: (1) the mobile application and web platform operated by Skip Your Broker Inc. (the “Platform”), including all related content, features, tools, applications, and services made available through Skip Your Broker Inc. (collectively, the “Platform”).

For purposes of this Policy:

• “You” or “Your” refers to any individual or legal entity using the Platform;
• “Skip Your Broker,” “SYB,” “we,” or “us” refers to Skip Your Broker Inc., a corporation duly organized and operating under the laws of the United States of America;
• “Terms of Use” refers to these Terms along with any notices, policies, disclaimers, or limitations posted on or referenced by the Platform.

Use of the Platform is permitted only by authorized users—Clients and Carriers—who are properly registered through the official mobile application or website. Unauthorized use is strictly prohibited.

• You are authorized by Skip Your Broker Inc. as a registered user (an “Account Owner”), or you are acting on behalf of such an Account Owner (an “Account User”);
• You are the designated user to whom the login credentials were issued;
• You, as the Account User, and the respective Account Owner agree to be bound by these Terms of Use.

Users of the Platform shall hereinafter be referred to as “Skip Your Broker Users.” A user’s registration status on the Platform shall be referred to as “Membership.”

Each Account Owner acknowledges that if they share Login Credentials with an Account User, they are fully responsible for all acts or omissions of such Account User on the Platform, and warrant that the Account User has read and agreed to these Terms of Use.

For the avoidance of doubt, if an Account Owner shares their sole set of Login Credentials with another individual, the Account Owner shall be liable for that individual’s actions as if the Account Owner had performed those actions personally.

2. The Skip Your Broker Platform

Through our mobile application and web-based platform, Skip Your Broker Inc. provides a system operating within the United States (the “Platform”) that enables registered users to connect with one another for the purpose of arranging automobile transport. There are two types of users on the Platform:

• Clients – Individuals or legal entities who require vehicle transportation services (“Clients”);
• Carriers – Independent drivers or transportation companies offering vehicle shipping services (“Carriers”).

The Skip Your Broker Platform enables:

• Clients to post transport requests, including vehicle details, pickup and delivery addresses, desired dates, and other relevant information, which are made available to Carriers;
• Carriers to view active requests (“loads”) and place bids;
• Carriers to view active transport requests (referred to as “loads”) and place competitive bids;
• Both parties to independently evaluate potential partners and decide whether to enter into a transaction;
• Clients and Carriers to leave reviews and ratings of one another upon completion of the transport service — fostering transparency and mutual trust.

You understand and agree that all information posted on the Platform — including transport requests, carrier profiles, insurance and liability documents, and user ratings — is user-generated.

Skip Your Broker Inc. does not control, verify, endorse, or guarantee the accuracy, completeness, safety, or reliability of such user-generated content, and shall not be held liable for the actions, omissions, or representations of other users.

3. User Responsibilities

a. Responsibilities of Clients

If you are a Client on the SYB Platform — including but not limited to: dealers, freight forwarders, auctions, corporate relocation specialists, manufacturers, rental agencies, or any other entities posting or dispatching vehicles for transport — you bear full responsibility for complying with all applicable professional and industry standards. This includes, but is not limited to:

• Providing the agreed-upon vehicle to the Carrier at the specified time and at the agreed-upon price;
• Making timely payment of all amounts owed to the Carrier;
• Ensuring the accuracy of the Bill of Lading or inspection report at the time of pickup, accurately reflecting the vehicle’s condition;
• Providing Skip Your Broker with a copy of the signed Bill of Lading or other proof of transaction terms in the event of a dispute;
• Promptly removing or marking as fulfilled any posted transport request after entering into an agreement with a Carrier;
• Engaging with other users and SYB personnel in a professional and respectful manner;
• Maintaining valid insurance coverage, licenses, and registrations throughout the period of Platform usage;
• Complying with all applicable federal, state, and local laws and regulations of the United States.

b. General Obligations of All Users

Each registered user of the SYB Platform agrees that:

1. Claims involving damage to or loss of a vehicle must be treated separately from the cost of transport services;
2. In accordance with U.S. federal law (including the Interstate Commerce Act, 49 U.S.C. § 10761), payment for transport services may not be withheld or delayed due to a damage or loss claim;
3. Valid claims for damage or loss will only be considered after full payment for transport services has been made.

c. Monitoring and Enforcement

Skip Your Broker Inc. may, but is not obligated to, monitor user compliance with the requirements set forth above, as well as with any applicable laws and professional standards. The company assumes no responsibility for user conduct, including whether users comply with the provisions outlined in this section.

Skip Your Broker Inc. reserves the right, at its sole discretion, to suspend or terminate any user’s access to the Platform, including deleting user accounts, in the event of a violation of these Terms of Use or for any other reason.

Each user acknowledges that they are solely responsible for deciding which other users to engage with and for verifying such users’ documents, insurance coverage, and reliability.

4. User Registration

a. Registration Requirements

By registering on the Skip Your Broker Platform, you agree to:

• Provide accurate, current, and complete information about yourself or your company as requested during the registration process (including a valid email address);
• Promptly update such information to keep it accurate, current, and complete.

If any information provided by you is found to be false, outdated, inaccurate, or incomplete, Skip Your Broker Inc. reserves the right to suspend or terminate your registration and/or access to the Platform, in addition to any other legal remedies available.

b. Username and Password

During the registration process, you may be asked to select a username and password. Skip Your Broker Inc. reserves the right to reject or revoke any username that:

• Impersonates another person or entity;
• Is or may be unlawful;
• Infringes on copyrights, trademarks, or other rights;
• Is vulgar, offensive, misleading, or otherwise objectionable;
• May cause confusion.

All determinations regarding the appropriateness of usernames shall be made at our sole discretion.

c. Prohibition on Sharing Access

You may not transfer, sell, or share your access to the Platform or your login credentials with any third party. Each account is intended solely for use by the individual or entity to whom it is registered.

d. Unauthorized Use

You acknowledge and agree that any violation of these Terms of Use includes, without limitation, accessing the Platform using login credentials that were not specifically assigned to you or your registered account.

e. Account Security

You agree to maintain the confidentiality of your username and password and to notify us immediately if you suspect that your credentials have been compromised or if someone else may have accessed the Platform using your login information (a “Security Incident”).

You further acknowledge and agree that you are fully responsible for all actions or omissions taken through your account prior to the time you notify us of the Security Incident.

5. Intellectual Property

a. Limited License

Subject to your compliance with these Terms of Use and timely payment of all applicable fees, Skip Your Broker Inc. grants you a non-exclusive, non-transferable, non-sublicensable, and limited right to:

• Use the SYB Platform in the form provided;
• View and use the data, text, graphics, images, and links (collectively, the “Materials”) made available through the Platform solely for the purpose of evaluating potential transportation services, establishing business relationships with other registered users, and for internal business purposes.

b. Use Restrictions

You acknowledge and agree that you may use the Platform and Materials only to the extent expressly permitted under these Terms and in accordance with applicable law. You further agree that you will not, and will not permit any third party to:

• Copy, collect, reproduce, republish, download (except as expressly permitted), upload, post, display, transmit, or distribute any part of the Platform or Materials without the prior written consent of Skip Your Broker Inc.;
• Decompile, disassemble, or reverse engineer the Platform to discover source code, algorithms, or proprietary methods;
• Modify, translate, or create derivative works based on the Platform or the Materials;
• Sell, license, lease, assign, or otherwise transfer the Platform or Materials to any third party;
• Remove or alter any copyright, trademark, or other proprietary notices displayed on the Platform or in the Materials;
• Incorporate any part of the Platform or Materials into any other products, services, databases, or compilations.

The use of automated tools (including bots, crawlers, scrapers, and similar technologies) to access or interact with the Platform is strictly prohibited. This includes, without limitation, bidding on loads, creating user accounts, sending bulk messages, or harvesting email addresses.

c. Ownership

The Skip Your Broker Platform is owned and operated by Skip Your Broker Inc. All Materials and intellectual property rights therein are the exclusive property of Skip Your Broker Inc. and/or its licensors. The Platform, its content, and structure are protected by United States and international copyright, trademark, and other intellectual property laws.

You acknowledge that your use of the Platform does not grant you any ownership rights. All rights not expressly granted to you under these Terms are reserved by Skip Your Broker Inc. and its partners.

If you are provided with the ability to download any software from the Platform (the “Software”), such Software is licensed, not sold, to you under a limited license. All rights in and to the Software remain the property of Skip Your Broker Inc.

You may not resell, decompile, reverse engineer, or otherwise transform the Software into a human-readable form, nor may you transfer it to any third party.

All trademarks, logos, and service marks (collectively, “Trademarks”) displayed on the Platform are the property of Skip Your Broker Inc. or its licensors. You may not use any such Trademarks without the prior written permission of the rights holder. Any unauthorized use is strictly prohibited, and Skip Your Broker Inc. reserves the right to enforce its rights through all available legal means, including civil and criminal actions.

6. Updates and Modifications

Skip Your Broker Inc. reserves the right, at any time and without prior notice, to suspend, modify, or discontinue these Terms of Use, any Materials posted on the Platform, and any features or services offered through the Platform. This includes the right to permanently cease operation of the Platform in its entirety.

We may update these Terms of Use at our sole discretion by posting a revised version within the mobile application or on our website. You are responsible for regularly reviewing the Terms to remain informed of any changes. Your continued use of the Platform after any such updates are posted constitutes your acceptance of the revised Terms.

7. Code of Conduct

By using the Platform, you agree not to:

• Not use the Platform for any unlawful, offensive, threatening, obscene, defamatory, or otherwise prohibited purpose, or in violation of these Terms of Use;
• Not interfere with or disrupt other users’ access to or use of the Platform, including through hacking, denial-of-service attacks (DDoS), tampering with content, or other forms of interference;
• Not claim or imply that your actions or statements are endorsed by Skip Your Broker Inc. without prior written consent;
• Not post or transmit:
  • Any content that is unlawful, fraudulent, abusive, defamatory, obscene, or otherwise objectionable;
  • Confidential or proprietary information of third parties without authorization;
  • Trade secrets or protected data belonging to others;
  • Advertisements, solicitations, chain letters, pyramid schemes, investment offers, or other unsolicited commercial messages, unless expressly permitted by us;
• Not engage in spam or the mass distribution of unsolicited messages;
• Not transmit or distribute viruses, malware, trojan horses, time bombs, or any other harmful or destructive code or elements;
• Not use “framing” or “mirroring” techniques to display any portion of the Platform without the express written consent of Skip Your Broker Inc.;
• Not link to any page of the Platform other than the homepage without permission;
• Not use robots, spiders, crawlers, search/retrieval applications, or other automated or manual tools to access, index, or scrape the Platform or its content;
• Not collect data about users or visitors of the Platform without their explicit consent.

Violation of this Code of Conduct may result in the immediate suspension or termination of your account, as well as potential legal consequences.

8. Information and Materials Provided on the Platform

While Skip Your Broker Inc. strives to provide current and useful content, the information available on the Platform may become outdated, incomplete, or inaccurate over time. Some of the information is provided by users and third-party service providers. Skip Your Broker Inc. does not verify, endorse, or assume responsibility for such materials.

From time to time, we may provide access to templates or forms that users may use to facilitate transactions among themselves. Skip Your Broker Inc. is not a party to such transactions and does not endorse or guarantee the content or suitability of any forms provided. It is solely the responsibility of users to determine whether to enter into business relationships with other Platform participants and under what terms.

9. Information You Provide

You may choose to submit suggestions, comments, reviews, or other materials (“Feedback”) to help improve the SYB Platform. We may, at our sole discretion, use such Feedback in whole or in part without any obligation to you.

By submitting Feedback, content, data, or other materials through the Platform, you grant Skip Your Broker Inc. a perpetual, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, disclose, display, modify, and create derivative works based on such materials, in accordance with applicable law.

To the extent that any part of the Platform, its updates, or user-submitted content does not automatically vest in Skip Your Broker Inc., you agree to transfer all ownership rights therein and to execute any documents necessary to complete such transfer.

You agree not to submit any information or materials that violate the law, infringe on third-party rights, or contain false, incomplete, offensive, obscene, defamatory, or otherwise inappropriate content. We reserve the right to access and manage submitted materials as necessary, including access via your account.

10. Ratings and Reviews

By submitting a rating or review of another user, you represent and warrant that you have had a direct business interaction with that user and that your rating is truthful and submitted in good faith.

If we determine that a rating or review is false, misleading, or not based on an actual transaction or interaction, we reserve the right to suspend or delete your account and/or restrict your ability to submit future reviews.

While we do not actively monitor all user-generated content, we reserve the right, at our sole discretion, to remove or reject any material, with or without explanation.

11. Relationships with Other Users

a. You acknowledge that the SYB Platform is provided solely as a tool for facilitating connections between Clients and Carriers and for managing related business processes.

b. Skip Your Broker Inc. does not control, verify, or assume responsibility for the actions, business practices, reliability, or information provided by other users. We are not obligated to monitor or intervene in user-to-user relationships.

c. By engaging in a business relationship with another user, you do so entirely at your own risk. You are solely responsible for managing that relationship and protecting your rights.

d. Any agreement for vehicle transport entered into via the Platform—whether you are acting as a Client or Carrier—is solely between you and the other user. Skip Your Broker Inc. is not a party to such agreements, does not act as a broker, and bears no responsibility for their performance.

e. We do not guarantee that any vehicle you list will be picked up or delivered on a specific date, or that it will be delivered without mechanical or cosmetic damage.

f. In the event of a dispute with another user, you agree to release Skip Your Broker Inc., along with its officers, directors, employees, and affiliates, from any and all claims, liabilities, and demands, known or unknown, arising out of or related to such dispute.

g. If you are a California resident, you hereby waive California Civil Code Section 1542, which states:

“A general release does not extend to claims that the creditor does not know or suspect to exist in his or her favor at the time of executing the release and that, if known, would have materially affected his or her settlement with the debtor.”

12. No Legal Services Provided

NO INFORMATION, DATA, MATERIALS, OR CONTENT PROVIDED THROUGH THE SYB PLATFORM — INCLUDING TEMPLATES, DISCLAIMERS, OR ANY DOCUMENTS — CONSTITUTE LEGAL ADVICE.

Skip Your Broker Inc. is not a law firm and does not provide legal services or engage in the practice of law. Your use of any forms, templates, or other documents available on the Platform does not create an attorney-client relationship between you and Skip Your Broker Inc., its employees, partners, or affiliates.

Any legal decisions or actions you take should be made solely with the guidance of a qualified attorney licensed to practice in your jurisdiction. You are solely responsible for obtaining appropriate legal counsel for your specific situation.

13. Termination and Suspension of Access

These Terms of Use shall remain in effect for as long as you use the Skip Your Broker Platform. Certain provisions — including but not limited to Sections 4(b), 4(c), and Sections 8 through 12, as well as provisions related to intellectual property, liability, and dispute resolution — shall survive the suspension or deletion of your account.

Skip Your Broker Inc. reserves the right to suspend or permanently terminate your access to the Platform at any time, with or without notice, and for any reason or no reason. In the event of suspension or termination, you must immediately cease all use of the Platform and delete or destroy all materials obtained from it, regardless of the method of acquisition.

14. Disclaimer of Warranties

THE PLATFORM, MATERIALS, AND ANY SOFTWARE, GOODS, OR SERVICES PROVIDED BY SKIP YOUR BROKER INC. ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND.

To the fullest extent permitted by applicable law, Skip Your Broker Inc., along with its affiliates, suppliers, licensors, and agents, expressly disclaims all warranties, whether express or implied, including but not limited to:

• Warranties of title;
• Non-infringement;
• Merchantability;
• Fitness for a particular purpose;
• Accuracy;
• Warranties arising from the course of dealing or usage of trade.

Some jurisdictions may not allow the exclusion of certain warranties, in which case the above disclaimers may apply to you only in part and to the extent permitted by law.

Skip Your Broker Inc. makes no warranty that the Platform will operate uninterrupted, error-free, or securely; that defects will be corrected; or that the Platform, its servers, or related software will be free from viruses or other harmful components.

You are solely responsible for obtaining and maintaining the equipment necessary to access and use the Platform (including Internet access, computers, mobile devices, etc.) and for paying all related expenses.

Any opinions, advice, or statements made on the Platform by employees, users, partners, or third parties do not constitute warranties and are provided entirely at your own risk.

We reserve the right to modify the technical aspects of the Platform at any time without notice, including but not limited to storage limits and configuration settings. You use the Platform entirely at your own risk.

15. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SKIP YOUR BROKER INC., ITS AFFILIATES, DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA — REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE), EVEN IF SKIP YOUR BROKER INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If a separate agreement has been entered into between Skip Your Broker Inc. and the party through which you were granted access to the Platform, any potential liability shall be governed exclusively by that agreement and shall apply only to that party, not to you personally.

Your sole and exclusive remedy if you are dissatisfied with the Platform, its services, applications, materials, or any information provided is to stop using the Platform.

16. Indemnification

You agree to indemnify, defend, and hold harmless Skip Your Broker Inc., its affiliates, officers, employees, agents, contractors, and partners from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) brought by third parties and arising out of or related to:

• Any content, data, materials, or information that you post, transmit, or submit through the Platform;
• Your access to, connection to, or use of the Platform or services, whether or not such access or use was authorized;
• Your reliance on any materials provided through the Platform;
• Your use or disclosure of any information obtained via the Platform;
• Your negligence, omissions, or misconduct;
• Your violation of any third party’s rights;
• Your participation or failure to participate in any transaction arranged through the Platform;
• Any representations, communications, or interactions between you and another user.

17. Links to Third-Party Resources

The Platform may contain links to third-party websites and services that are not owned or controlled by Skip Your Broker Inc. We do not monitor or review such third-party resources and are not responsible for their content, privacy practices, or any products or services they may offer. The inclusion of any link does not imply endorsement by Skip Your Broker Inc. of the linked site or its operators.

We strongly encourage you to review the terms of use and privacy policies of any third-party websites before using or relying on them.

18. Confidentiality

“Confidential Information” means any non-public, proprietary, or sensitive information disclosed by Skip Your Broker Inc. or its affiliates. This includes, but is not limited to, technical, financial, operational, and commercial data, as well as any information made available through the Platform.

You agree to:

• Safeguard all Confidential Information using a level of care no less than that which you use to protect your own confidential information, and in no event less than a commercially reasonable standard;
• Use such information solely as permitted under these Terms;
• Not disclose any Confidential Information to third parties without prior written consent from Skip Your Broker Inc.;
• Return or destroy all confidential Information upon request or upon termination of your account or any related agreement.

You further agree to comply with all applicable data protection and privacy laws. You may not use or disclose any non-public personal information obtained through the Platform except as expressly permitted under these Terms or as required by law.

You acknowledge that any breach of this provision may cause irreparable harm to Skip Your Broker Inc., for which monetary damages may be an insufficient remedy. Accordingly, we shall be entitled to seek injunctive or equitable relief without the necessity of proving actual damages or posting a bond.

This provision shall survive the termination of these Terms of Use or any related agreement.

19. Use of Your Company Name

By using the Platform, you grant Skip Your Broker Inc. the right, at its sole discretion and at its own expense, to use your organization’s name, logo, trademark, or service mark in marketing materials, advertisements, and other promotional content.

20. Copyright — DMCA Notice

In accordance with the United States Digital Millennium Copyright Act (DMCA) of 1998, copyright owners who believe that certain online content infringes their rights may request that the material be removed.

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed (or a representative list of such works if multiple works are involved);
• A description of the material that is allegedly infringing and information reasonably sufficient to locate it on the Platform;
• Contact information of the complaining party, including address, telephone number, and email address;
• A statement that the complaining party has a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
• A statement, made under penalty of perjury, that the information provided in the notice is accurate and that the complaining party is authorized to act on behalf of the copyright owner.

Skip Your Broker Inc. – Legal Department
1801 NE 123rd Street, STE 314
North Miami, FL 33181
Email: support@skipyourbroker.com

We strongly recommend that you consult with a qualified attorney before submitting a DMCA notice or counter-notice.

21. Arbitration and Class Action Waiver

a. Arbitration

You agree that any disputes or claims between you and Skip Your Broker Inc. (or its affiliates) arising out of or relating to your use of the Platform shall be resolved through binding arbitration. This includes any disputes related to these Terms of Use.

Skip Your Broker Inc. also reserves the right to submit any of its claims against you to arbitration. All arbitration proceedings shall be governed by the provisions of this section.

b. Class Action Waiver

All arbitration proceedings shall be conducted on an individual basis only. Class actions, representative actions, group litigation, and arbitration brought on behalf of others are strictly prohibited. You waive any right to participate in any class or representative proceeding — whether in court or arbitration.

If any provision of this class action waiver is found to be unenforceable or invalid, the entire arbitration provision shall be deemed null and void. The class action waiver is an essential part of the agreement between you and us.

c. Arbitrator Authority

Arbitration shall be conducted by a single arbitrator in accordance with the JAMS Streamlined Arbitration Rules. The arbitrator shall strictly apply these Terms of Use and shall have no authority to alter or modify them.

Unless otherwise agreed in writing by the parties, arbitration shall take place in Miami, Florida. Each party shall bear its own legal fees and shall equally share arbitration costs, except where the arbitrator awards costs to one party in accordance with Section 20 (Indemnification).

You agree that your relationship with Skip Your Broker Inc. is governed by the United States Federal Arbitration Act, which controls the interpretation and enforcement of this arbitration section.

This section shall survive the termination of these Terms of Use.

22. Territorial Restrictions

The Skip Your Broker Platform is intended solely for use by individuals and entities located within the United States. We make no representations or warranties that any materials or features available on the Platform are appropriate or available for use in jurisdictions outside the United States.

Any individuals who access the Platform from outside the United States do so on their own initiative and at their own risk, and they are solely responsible for compliance with applicable local laws, if and to the extent such laws apply.

23. Governing Law

All disputes arising out of or relating to the use of the Platform or the services provided by Skip Your Broker Inc. shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Any legal action that is not subject to mandatory arbitration (as outlined in Section 22) shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. You hereby consent to the jurisdiction of such courts and waive any objections regarding venue or forum.

24. Assignment

We may assign these Terms of Use and delegate our rights and obligations to third parties, including contractors and partners, at our sole discretion.

You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent, which may be withheld at our sole discretion.

25. General Provisions

Skip Your Broker Inc., along with its employees, agents, and partners, operates as an independent contractor and not as your employee, agent, or representative. Neither party has the authority to bind the other, make warranties, or enter into agreements on behalf of the other party.

These Terms of Use, together with any additional terms published by us and any click-through agreements you accept, constitute the entire and exclusive agreement between the parties, superseding all prior written or oral agreements or understandings.

No oral statements made by any Skip Your Broker Inc. employee shall modify these Terms or create any additional rights, obligations, or warranties.

Except for the class action waiver provisions (Section 22), if any part of these Terms is held to be invalid or unenforceable, it shall be interpreted to reflect the original intent as closely as possible, and the remaining provisions shall remain in full force and effect.

A waiver of any right or delay in enforcing any provision shall not be deemed a waiver of that right in the future.

26. Privacy Policy and Notices

Please refer to our Privacy Policy for detailed information on how we collect, use, and process personal data.

We may use and disclose your personal information to third parties, in accordance with applicable law, for purposes including but not limited to operating the Platform, processing payments, managing accounts, and complying with legal obligations.

You agree that we may contact you regarding your subscription or account, even after the termination of your membership, unless you provide us with a written notice opting out of such communications, in accordance with our Privacy Policy.

27. Core Functional Procedures of Skip Your Broker Inc.

The following provisions supplement the Skip Your Broker Inc. Terms of Use and outline core operational processes as implemented through the Skip Your Broker Inc. Platform (“Platform”). These provisions are intended to provide legal clarity regarding the functionality available to users, their rights and obligations, and the Platform’s operational policies.

A. Order Creation

Authorized users may initiate a vehicle shipment request by utilizing the “Create Order” function available on the Platform’s homepage or by selecting the “+” icon within the mobile application. In doing so, users are required to complete all mandatory data fields pertaining to the shipment, including, but not limited to, pickup and delivery locations, vehicle details, desired trailer type, and scheduling preferences. Once submitted, the order is published to the Platform and made available to licensed carriers for review and bidding.

B. Trailer Type Selection

During the order creation process, users may specify their preferred method of vehicle transport, including the option to request an enclosed trailer. Selection of an enclosed trailer constitutes a request for a premium service that offers enhanced protection of the vehicle(s) in transit. Users acknowledge that choosing this option may result in higher bid amounts from carriers due to the additional costs and resources associated with enclosed transport.

C. Multi-Vehicle Orders

Users are permitted to include up to ten (10) vehicles within a single shipment order. In the event that transportation is required for more than ten (10) vehicles, users must submit multiple, distinct shipment orders. Each such order shall be treated as a separate transaction, subject to individual bids, terms, and applicable conditions.

D. PIN Verification

For enhanced shipment security, Skip Your Broker Inc. employs a PIN (Personal Identification Number) verification system, which is enabled by default. This system requires the entry of unique authorization codes at both the pickup and delivery stages of a vehicle transport order to ensure that only authorized individuals handle the vehicle.

Customers may opt out of this feature by manually disabling it during the order creation or editing process. However, by doing so, the customer assumes full responsibility for any risks associated with unauthorized access or release of the vehicle.

E. Order Editing

Users may modify the contents of a shipment order at their discretion prior to its publication on the Platform. Upon publication, the order is considered final and may not be altered. To effect any changes after publication, the user is required to cancel the existing order and submit a new order reflecting the desired modifications.

F. Post-Publication Procedure

Once a shipment order is published, it is automatically transmitted to qualified carriers through their respective dashboards within the Platform. Eligible carriers may submit binding bids in response to the published order. Users are notified of such bids via push notifications, subject to the user having enabled notifications through the Platform’s mobile application settings.

G. Bid Selection and Payment

Users may accept a preferred carrier bid by selecting the “Accept Bid” function. Upon acceptance, the user is prompted to complete payment through the Platform’s secure payment gateway using an authorized payment method, which may include credit or debit card, Apple Pay, or Google Pay. Payment processing is subject to the terms and conditions of the respective payment service provider.

H. Post-Payment Amendments

Following completion of payment, users may submit modification requests related to the shipment through the Platform’s designated change request interface. Acceptance of such modifications is at the sole discretion of the assigned carrier. Notwithstanding the foregoing, users retain the right to independently update contact information and PIN verification codes at any time prior to delivery.

I. Carrier Communication

Upon acceptance of a carrier’s bid, the Platform shall provide the user with the carrier’s verified contact details. It is the responsibility of both the user and the carrier to maintain timely and appropriate communication for the duration of the shipment process.

J. Invoicing

Upon successful payment processing, an invoice is automatically generated and delivered to the user via the email address associated with their Platform account. Users may also retrieve and review all issued invoices at any time by accessing the “Invoices” section within their account profile.

K. Carrier-Initiated Cancellations

In the event that a confirmed shipment is canceled by the selected carrier, the user shall have the option to (a) immediately republish the original order to solicit new bids, or (b) cancel the shipment entirely and receive a full refund. Refunds issued pursuant to carrier cancellations shall be credited to the user’s Platform account balance.

L. User-Initiated Cancellations and Refund Eligibility

Users may cancel a confirmed shipment order and remain eligible for a full refund, provided that the vehicle has not yet been picked up by the designated carrier. Users are encouraged to initiate such cancellations in a timely manner to avoid unnecessary logistical preparation or dispatch-related expenses. Refunds are not guaranteed once the vehicle has been picked up.

M. Refund Processing and Balance Withdrawal

All approved refunds are credited directly to the user’s internal Platform balance. This balance may be applied to future shipment orders or withdrawn at any time via the “Withdraw” function within the user’s account profile. Withdrawals are processed to the original payment method used for the transaction, subject to standard banking timelines.

N. Post-Delivery Dispute Resolution

Users shall have a period of three (3) calendar days following confirmed delivery of the shipment to file a formal dispute. Disputes must be submitted exclusively through the “Dispute” function available on the completed order page. Disputes filed beyond this period may not be eligible for review or compensation, at the discretion of Skip Your Broker Inc.

O. Billing and Accounting Support

Inquiries pertaining to billing, invoicing, or other accounting matters must be submitted through the “Accounting Questions” interface located in the Help & Support section of the Platform. The Platform’s internal accounting team will review all submissions and respond in a timely and appropriate manner.

P. Carrier Review Submission Window

Users may submit a review or rating of the assigned carrier within three (3) calendar days following the confirmed delivery of the shipment. Reviews submitted after this timeframe may not be published or considered as part of the carrier’s performance history.

Q. Personal Data Privacy and Use

Skip Your Broker Inc. upholds strict standards regarding the privacy and protection of user data. Personal data submitted by users shall not be sold, rented, or disclosed to any unauthorized third parties, except as required by law or permitted by the Platform’s Privacy Policy. All collected data is used exclusively for the operation, optimization, and security of the Platform and its services, and is handled in accordance with applicable federal and state data protection laws.

28. Contact and Support

Skip Your Broker Inc.
Email: support@skipyourbroker.com
Address: 1801 NE 123rd Street, Ste 314, North Miami, FL 33181

29. Account Modifications

Only authorized users may modify accounts or contact support on behalf of an account.